𝗦𝗵𝗶𝗽𝗽𝗶𝗻𝗴 𝗣𝗼𝗹𝗶𝗰𝘆

After payment confirmation and any necessary verification, orders are normally processed within 2–4 business days. During holidays, promotions, or unusually busy periods, processing may take up to 5 business days. Business days generally exclude weekends and applicable public holidays.

For standard shipping to supported United States destinations, carrier transit is generally estimated at 10–15 business days after dispatch. The total time from order to delivery includes both processing and transit. Carrier disruption, holidays, customs procedures, weather, and remote destinations may affect the estimate.

Available shipping methods and applicable charges are displayed during checkout before payment is submitted. The cost may depend on destination, order contents, and the available service.

Depending on inventory and destination, orders may ship from designated fulfillment partners. The parcel origin may differ from our registered business address. When tracking information becomes available, we will send it to the email address used at checkout. Tracking may take time to show its first carrier scan.

Check your shipping address and contact information before placing an order. If you notice an error, contact us promptly. We will try to update the details before dispatch, but changes cannot always be guaranteed. Reasonable reshipping costs may apply when an order is returned because of an incorrect address supplied at checkout.

If tracking appears delayed, email us with your order number. We will review the shipment and contact the relevant carrier or fulfillment partner where needed. If a parcel is marked delivered but cannot be found, first check the delivery area, mailbox, household members, and carrier notice, then contact us for assistance.

Contact us promptly if your order arrives damaged, incorrect, or incomplete. Include your order number and clear photographs of the product, packaging, and shipping label. We will review an appropriate replacement, reshipment, refund, or return solution.

Shipping outside the United States is available only where a delivery option appears at checkout. Any applicable shipping charges are shown before payment. Import duties or taxes, where applicable, may be assessed under the destination's rules and checkout terms.