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Novyqel™ · Website Rules

Terms of Use

These terms govern access to novyqel.com, its content, account features, and support services.

Website Operator

Novyqel™ and novyqel.com are operated by Shenzhen Rongbian Jiegou Network Technology Co., Ltd. In these terms, “we,” “us,” and “our” refer to the store operator; “you” refers to a visitor or customer.

Acceptance of Terms

By accessing or using this website, you agree to these Terms of Use and applicable law. If you do not agree, please discontinue use. Purchases are also subject to our Terms and Conditions and other relevant store policies.

Eligibility

To make a purchase independently, you must be at least 18 years old or the legal age required to enter a binding agreement where you live. Otherwise, use the store only with the involvement and permission of a parent or legal guardian.

Permitted Use

You may use this website for lawful personal shopping, product research, account management, customer support, and related activities. We grant a limited, revocable, non-exclusive permission to access the site for these purposes.

Prohibited Uses

You must not:

  • Submit fraudulent, false, or misleading information.
  • Attempt unauthorized access to accounts, systems, or data.
  • Introduce malicious code or interfere with site security or operation.
  • Scrape site content without authorization or collect another person's information unlawfully.
  • Infringe intellectual property, privacy, or other legal rights.
  • Use our content or services for unauthorized commercial activity.

We may restrict access or take other reasonable action when misuse is identified.

Intellectual Property

The Novyqel™ name, branding, website presentation, text, graphics, photographs, and other content are owned by us, licensed to us, or used with permission. You may not reproduce, modify, distribute, or commercially exploit protected content without authorization, except as permitted by law.

Product Information

We aim to describe baby products accurately. Product images, colors, measurements, and packaging may vary slightly. Always review the specific product page, age guidance, instructions, warnings, and care information before use. Website descriptions do not replace the instructions supplied with an item.

Accounts & Security

If account features are available, you are responsible for accurate account details and protecting your login credentials. Notify us promptly if you suspect unauthorized use.

Third-Party Services

Checkout, payment, shipping, analytics, or other features may involve third-party providers. Their own terms and privacy practices may apply to their services.

Changes & Contact

We may update these terms when our website or practices change. The current version will be posted here. For website questions, contact service@novyqel.com. Our support hours are 8:00 AM – 10:00 PM Daily.

Business Information

Brand NameNovyqel™
Company NameShenzhen Rongbian Jiegou Network Technology Co., Ltd.
Websitenovyqel.com
Business AddressRoom 2017-6, Block F, Xihai Mingzhu Garden, No. 1 Taoyuan East Road, Dawangshan Community, Nantou Subdistrict, Nanshan District, Shenzhen, Guangdong, China
Customer Support Emailservice@novyqel.com
Customer Support Phone+86 157 9491 0581
Customer Service Hours8:00 AM – 10:00 PM Daily